Apple: First Never Follows?

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Craig Federighi, Apple’s senior vice president of Software Engineering, is awesome. He just bought his friends 10 tickets to go watch “Finding Dory”, the upcoming Disney blockbuster, via Apple Pay. Dismissing a Facebook friend request from Taylor Swift in the process. He did all that on stage today!

As a public speaker or a marketing person, you just can’t avoid the influence of Apple’s keynotes. Steve Jobs used them to inject an incredible soul power into his tech products, making them sexy again. He had his own style and it worked for decades. Craig’s voice is different, he’s the kind of guy to do all the things mentioned above while having a very fun conversation with your grandma when she’s watching her favorite TV show.

Although nobody can deny Craig’s terrific storytelling skills and awesomeness. There were a few things I liked +1/ disliked -1 at this year #WWDC, let’s talk about them:

Gender Equality and Diversity : +1
Silicon Valley is terrible at assessing those issues. Apple is showing the right example although it’s going to be a long road ahead and I hope many companies will take that path. My favorite moment was when Bozoma Saint John tried to rock a baffled audience “ ♫to the hip hip hop, a you don’t stop the rock it to the bang bang boogie ♫” and she danced on it 🙂 ! I really enjoyed it. Women in the tech industry are the norm. Get used to it!

Snapchat & WhatsApp vibe: +1
Invisible text, emoji’s, colorful costumed messages, end-to-end encryption. These features don’t remind you of other messaging apps you are already using? It’s good to see Apple get inspired by the competition and even open iMessage to Android users.

More power to your workflow : +1
Sketching on the iPad and being able to copy and paste it on a fly into a presentation, a document or even Photoshop –Adobe can you hear my prayers? – for sharing or tweaking it further on your laptop, that would make your workflow more flexible and efficient.

Apple Pay:  -1
Linking your credit card to your phone to use it as a payment option is uncommon. Apple didn’t crack the code to engage more users to adopt it, neither its competitors. That’s a tough challenge. To sum it all, if you’re outside the US you’ll have hard time using it because of very few terminals and countries, banks resistance and fierce competition.

iTunes / Apple Music Redesign :-1
Meh, it had to be more about iTunes redesign because it’s still a confusing and complex app, even after the recent updates. I still don’t understand why the multiple tabs feature is inexistent. They should put more Safari twist into iTunes. Speaking of Apple Music the trend is pointing to music streaming, paying to download music that’s not yours..what’s the point?

No hardware upgrades: -1
This hurts. When I think about the bad coating issues that have the Macbook pro line -plus other problems- and the far cry for overall performance enhancements, I’m wondering sometimes if Apple didn’t got lazy.

So there you have it, this event reminded us how  companies should: embrace diversity and gender equality, get inspired by their competition, explore new ways to innovate and improve their products. On the other a lot of organizations struggle with: how to engage more effectively their customers base, being aware about true user experience and design, knowing when it’s about to replace or shut down a product line.

 

 

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